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Enterprises Need Customer-Centric Applications – Can They Build them in BPM?

• Dr. M. Ketabchi - Chief Strategist

Adaptive Case Management – Delivering Right Customer Experience

Ajay Khanna - Director, Product Marketing

Exposing the Beast: Custom API Management for the Enterprise

• Blake Dournaee - Senior Product Manager
• Randy Heffner - VP and Principle Analyst - Forrester Research

Smarter Process: Reinventing Business Operations for Customer-Centricity & Topline Growth

Smarter Process: Reinventing Business Operations for Customer-Centricity & Topline Growth

• Robert Sawyer
  Senior Director, Product Marketing

The Push for 'Hybrid DevOps' - Ken Owens, CTO

From Customer Centricity To Hyper Customer Centricity With IBM ODM

• Francis Friedlander - WW Smarter Process Technical Team

From "Custom Applications" to "Living Applications"

• Philippe Ozil - Technical Evangelist

TEST - Q4 2015 - IBM

• Name - Title

Mastering the Customer Journey

• Malcom Ross - Vice President, Product

Digital Transformation through the Lens of Customer Experience

• David Bressler - VP, API Management

Power Customer Understanding with Modern Data Management – A Five-Step Approach

• Ajay Khanna - VP, Product Marketing

Intelligent Customer-Centricity for the Digital Business

• Tony Curcio - Director Application Integration