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Videos

Power Customer Understanding with Modern Data Management – A Five-Step Approach



  • Ajay Khanna - VP, Product Marketing

Intelligent Customer-Centricity for the Digital Business



  • Tony Curcio - Director Application Integration

From Customer Centricity To Hyper Customer Centricity With IBM ODM



  • Francis Friedlander - WW Smarter Process Technical Team

From "Custom Applications" to "Living Applications"



  • Philippe Ozil - Technical Evangelist

Smarter Process: Reinventing Business Operations for Customer-Centricity & Topline Growth



  • Robert Sawyer
    Senior Director, Product Marketing

TEST - Q4 2015 - IBM



  • Name - Title

Enterprises Need Customer-Centric Applications – Can They Build them in BPM?



  • Dr. M. Ketabchi - Chief Strategist

Adaptive Case Management – Delivering Right Customer Experience



Ajay Khanna - Director, Product Marketing

Exposing the Beast: Custom API Management for the Enterprise



  • Blake Dournaee - Senior Product Manager
  • Randy Heffner - VP and Principle Analyst - Forrester Research

Mastering the Customer Journey



  • Malcom Ross - Vice President, Product

The Push for 'Hybrid DevOps' - Ken Owens, CTO



Digital Transformation through the Lens of Customer Experience



  • David Bressler - VP, API Management

Smarter Process: Reinventing Business Operations for Customer-Centricity & Topline Growth