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Smarter Process: Reinventing Business Operations for Customer-Centricity & Topline Growth

• Robert Sawyer
  Senior Director, Product Marketing

Enterprises Need Customer-Centric Applications – Can They Build them in BPM?

• Dr. M. Ketabchi - Chief Strategist

Adaptive Case Management – Delivering Right Customer Experience

Ajay Khanna - Director, Product Marketing

Exposing the Beast: Custom API Management for the Enterprise

• Blake Dournaee - Senior Product Manager
• Randy Heffner - VP and Principle Analyst - Forrester Research

The Push for 'Hybrid DevOps' - Ken Owens, CTO

Smarter Process: Reinventing Business Operations for Customer-Centricity & Topline Growth