Survey: Surge in Virtual Desktops Triggers Quest for ‘Workplace Management’

As private clouds, BYOD mobile and SaaS all enjoy explosive growth within enterprise IT – desktop virtualization is also picking up steam, according to a survey of IT execs. As all these modes of computing converge in the enterprise, IT admins and operations managers may be looking for automation and consolidated management.

Tags: BYOD, cloud, hybrid, management, virtual desktop, virtualization, workplace management,

virtual_desktopAs private clouds, BYOD mobile and SaaS all enjoy explosive growth within enterprise IT – desktop virtualization is also picking up steam, according to a survey of IT execs. As all these modes of computing converge in the enterprise, IT admins and operations managers may be looking for automation and consolidated management.


Virtual desktops are poised to surpass traditional desktops and laptops at many more firms. Some one-third (33%) of IT respondents said they expect 60% of desktops within their organizations to be virtual, according to the survey done by workplace management solutions firm Matrix42.

This level of interest in virtual desktops is triple the 11% of organizations that reported this information in the 2011 survey, according to Matrix42 product manager Patrick Sauerwein.

Among the survey’s other virtual desktop findings:

  • More than half (51% of enterprises have virtual desktops projects completed or now underway
  • Another 23% of organizations plan to deploy virtual desktops in 2013
  • The biggest driver of desktop virtualization is cost – as IT admins look to save money on hardware, software, management and support.

 

Surge in Virtual Desktops, BYOD Triggers
Questions on ‘Workplace Management’

The survey also found this rise in virtual desktops coincides with the explosive growth in BYOD. Some 72% of respondents said their firm currently supports or is working on BYOD. Only 15% said they have no plans to support BYOD.

This simultaneous explosion of BYOD and virtual desktops highlights the multiplier effect on IT admins, Sauerwein said.

“More than three-quarters of the IT professionals we surveyed said they want to use the same tools for managing their virtual desktops as they use for their physical desktops,” Sauerwein said.  Even more importantly, IT would also like automation and a unified and common toolset for all its clients, he added. 

“Workplace management is a way to tap into a congregant between physical, virtual and mobile environments.”

Patrick Sauerwein
product manager
Matrix42


“We wanted to ask [respondents] ‘What are you doing about the future treatment of all your clients – desktops, laptops, tablets and smartphones?’” Sauerwein explained. The survey revealed that increasingly users have, or soon will have, three devices – desktop/laptop, smartphone and tablet, he said.

“To handle all these client resources, IT will need the ability to automate the process of setting up virtual desktops, to run a virtualization readiness check on apps (across traditional, web or cloud), and unified ways to set up and provide ongoing management of the virtual desktops and services in a hybrid physical/virtual environment,” Sauerwein said. IT also needs a common toolset for defining and configuring security policies for all corporate data, apps, OSes and other resources, he added.  

“The key is that ‘workplace management’ is a way to tap into a congregant between physical, virtual and mobile environments,” Sauerwein said. That’s because done correctly it can provide IT seamless provisioning, resource access, management, and security. It even provides an intuitive UI for the end user, he added.

For users, workplace management also offers self-service access to their work – whether on a desktop, virtual desktop or mobile device, he said.
 
“Some departmental IT may want to treat these three [technologies] as silos, but we are trying to evangelize technologies and best practices for efficient workplace management, where the same IT team can support a user no matter what client he or she uses,” he added.

The Matrix42 survey is based on interviews with 110 IT professionals who attended the Citrix Synergy event held in San Francisco earlier this year.

 




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