Fujitsu Interstage BPM Unites Automation, Analytics, SOA Loose-Coupling

Fujitsu’s latest update to its Interstage BPM/business process discovery platform combines BPM with automation, real-time analytics and SOA loose-coupling to deliver valuable process intelligence and improvement. To learn more about Interstage Business Process Manager Analytics V12, IDN talks with Fujitsu Interstage’s Chief Software Architect Keith Swenson.

Tags: business process management, process improvement, Fujitsu, Interstage, SOA, analytics,

fujitsuinterstageFujitsu has updated its Interstage BPM/business process discovery to deliver data-driven process intelligence for ongoing process improvement.  Fujitsu Interstage Business Process Manager Analytics V12 combines BPM with automation, real-time analytics and SOA loose-coupling to deliver valuable process intelligence and improvement. 

 

Interstage BPM Analytics V12 aims to let companies automatically gather process intelligence around all their key processes, identify actual or potential process trouble-spots, and target specific areas for improvement and optimization, Fujitsu Interstage’s Chief Software Architect Keith Swenson told IDN.  

 

Swenson said he is seeing enterprise customers beginning to expect BPM to do more than simply automate static processes. Combining BPM with SOA and analytics is important to delivering this new value proposition, he added. 

 

“BPM is no longer just for automating statics processes or orchestrating web services. It’s for finding how your processes really work, and then having the tools to understand and improve their business impact,” Swenson said. “When we use Interstage to show customers their process flow maps, we’re not showing them a map of web services calls, we’re showing them how their business runs, and that leads to understanding and improving their processes.” 

 

"Our goal with Interstage is to let companies improve processes end-to-end, and examine them from start to finish across many steps and many vendor technologies."

Keith Swenson
V.P, Chief Software Architect
Interstage BPM product line,
Fujitsu America

Fujitsu’s Interstage architecture takes into account what Swenson noted as three important keys to using BPM to drive business benefits through process improvement – automation, analytics and loosely-coupled SOA techniques.

 

Swenson described Interstage’s approach to each  ‘key’ as follows: 

 

Automation:  “A lack of automation [in BPM offerings] has gotten in the way of many companies’ efforts to identify and optimize their processes,” Swenson said.

 

Interstage BPM Analytics V12 leverages Fujitsu’s innovative Automated Process Discovery (APD) technology for automated real-time process monitoring, alerting and analytics. APD taps into logs from business systems and databases to auto-generate flowcharts that will visualize cross-enterprise business processes in rich detail, Swenson said.

 

“APD maps a baseline around a company’s existing business processes, process flows and so on, and lets us automatically do what we call ‘process mining’ to use real time data and analytics to create some very visual mappings,” he said. Notably, APD works only using logs, and does not require invasive software agents, spiders or other invasive technologies that could impact performance, he added.

 

Analytics/Analysis: Fujitsu Interstage’s analytics gather process intelligence via events that maps and monitors thresholds and alerts. 

 

Interstage also sports easy-to-use analysis tools that help users quickly identify problem areas and pinpoint specific processes they want to measure. Interstage can capture a wide range of metrics, including process frequency, process lead time averages, number of steps per path, real-time alerts when threshold values are crossed, and more.

 

With these features, Interstage helped one large firm discover how to improve worldwide distribution processes for all its products. “With visualization and data from all their different systems for import-export and stocking, we helped this company improve efficiencies for some of their worldwide operations,” Swenson told IDN.   

 

Loosely-coupled SOA: For all these Interstage capabilities, Swenson added that Fujitsu Interstage’s overarching commitment to SOA and loosely-coupled architectures are crucial. “SOA means our customers can gather data, analytics and insight from across multiple systems and organizational silos,” Swenson told IDN. 

 

“With this [Interstage] release, we want to make it clear our analytics capabilities are SOA-driven, and so are not tied to our BPM suite,” Swenson said. “This means these capabilities can be stand-alone with our system, any other vendor’s BPM system or even no BPM system.”

 

Further, Interstage BPM Analytics leverages SOA to follow and improve processes no matter how many steps or how many vendor products are involved. “Our goal with this version of Interstage is to let companies improve processes end-to-end, and examine them from start to finish across many steps and many vendor technologies,” Swenson said. It can also work with BPM orchestrated processes as well as non-BPM orchestrated processes.

 

One technology analyst likes the Fujitsu Interstage approach to combining BPM with real-time analytics.

 

“Combining business process discovery and analytics into a single, easy-to-use solution is an important step in the right direction. Business process analytics gives end users the ability to identify and understand the most important processes and tasks,” said Maureen Fleming, Program Vice President, Business Process Management and Middleware at IDC in a statement."




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