BPM in 2011: Virtusa, Progress Team Up for RPM Education, Engagements 
IT services firm Virtusa Corp. is teaming with Progress Software to launch a new service aimed at helping clients extend business process management (BPM) to deliver support for real-time control and visibility into operations. The Virtusa RPM Test Drive is based on Progress’ Responsive Process Management technologies.
G2000 IT services firm Virtusa Corp. is teaming with Progress Software to launch a new service aimed at helping clients extend BPM to support real-time control and visibility into operations.
The new Virtusa RPM Test Drive is based on it’s long-time BPM Test Drive program, now optimized for Progress’ RPM (Responsive Process Management) process optimization and management technologies.
The Progress RPM suite of technologies is designed to integrate process management, provide real-time stability, provide visibility into end-to-end operations, improve operational efficiency, and allow companies to quickly respond to changing business conditions.
Despite BPM’s benefits, many projects fail to deliver on their potential due to an inability to align the organization, clearly articulate goals and address non-technology challenges, according to Allen Brault, Progress’ senior director for global alliances. Virtusa's RPM Test Drive helps organizations anticipate and avert these common pitfalls to reap the full value of BPM, according to Brault.
Virtusa’s RPM Test Drive is a three-week customer engagement designed to bring these benefits to BPM/RPM adopters:
- Educates business and IT teams on RPM’s value, concepts and methods;
- Identifies transformation opportunities by building a business case with ROI; and
- Helps customers adopt the right project model and methodology.
The engagement is built on Virtusa’s BPM Test Drive and its Understand-Evaluate-Demonstrate (UED) framework. The UED approach includes implementation and best practices for needs assessment, business case and ROI calculation. The UED formula has helped organizations reduce the time-to-program kick off by 90% and lower program risks by more than 70%, according to Stuart Chandler, global head of Virtusa’s BPM practice.
Progress’s RPM suite is designed to render enterprise SOA infrastructures “operationally responsive,” which allows SOA assets to provide IT and business managers valuable capabilities, including:
Real-time Visibility—providing employees and business managers comprehensive insight into your business events, business transactions and business operations as they occur.
Immediately Sense and Respond —allows IT and business to have a more global view of events, and reveals how these events present opportunities, threats or inefficiencies. Once staff have this more precise understanding of events, they are more empowered to take action.
Continuous and On-going Ability To Improve Business Processes —easily modify current business processes to continuously meet or exceed key business objectives.
“So many organizations are unable to use information in real-time, putting them at a competitive disadvantage,” Chandler added in a statement. “Our RPM Test Drive addresses this issue by equipping organizations with the knowledge and tools they need to quickly respond to a market that is constantly changing.”
“Virtusa has been providing innovative solutions and offerings in the BPM space for over 10 years,” Brault said. “Virtusa extends this heritage by launching the RPM Test Drive offering which helps organizations better understand, evaluate and realize the full potential of an RPM based solution.”
