============= Gartner Video ============= Landing Page: http://www.progress.com/operational_responsiveness Link to Video: http://www.accelacomm.com/acc/progress/0/51098104/ ============= White Papers ============= ACHIEVING OPERATIONAL RESPONSIVENESS THROUGH RESPONSIVE PROCESS MANAGEMENT - Knowing what will happen in your business, not just what has happened Operational responsiveness is the ability of businesses to respond to changing conditions as they occur, enabling business leaders to capitalize on more opportunities, drive greater efficiencies, make real-time course corrections and reduce risk. It’s more than IT agility. It’s more than business process optimization. It’s about plugging decision makers at every level into business activities and empowering them to continuously respond to the unexpected and effect change directly. Being operationally responsive is being able to achieve the highest level of business performance. Building Responsive Enterprises: One decision at a Time - Visibility, prediction, impact and action are the keys Organizations must become more responsive. Rapid changes in business conditions, global competitors and increasingly networked customers are forcing the issue. Organizations must improve visibility, increase their ability to predict, accurately assess impact and take prompt action to survive. James Taylor CEO, Decision Management Solutions GUIDE TO PROCESS RULES - The purpose of this white paper is to compare conventional business rule techniques with the process-centric business rule paradigm. This white paper describes how Progress® Savvion BusinessManager ™ captures and implements process rules. Decision Matrix: Selecting a Business Process Management Vendor (Competitor Focus) - Choosing the next-generation business process management platform Ovum - 03 March 2010 UNDERSTANDING USAGE PATTERNS AN ENTERPRISE BPMS MUST SUPPORT BPM is one of the key drivers for the success of your business. Business Process Management Systems (BPMS) provide you with tools and technology to deliver the values of BPM. Effective enterprise deployment of BPMS requires an understanding of different usage patterns. An enterprise class BPMS must support these usage patterns, in addition to being scalable and highly reliable. This whitepaper discusses seven important and frequent usage patterns. Progress® Savvion™ BPMS addresses all these usage patterns to meet needs of your enterprise. PROCESS CENTER OF EXCELLENCE - Introduction, Benefits and Approach to Set-up Processes are among the most important assets of any organization. This has been acknowledged by business leaders across all industries. In Gartner report “Leading in Times of Transition: The 2010 CIO Agenda,” improving business processes is ranked number the one priority of CIOs in 2007, 2008, 2009 and 2010. Business Process Management (BPM) is defined as a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. BPM helps companies to cope with frequent market changes and increasing competitive pressure by increasing productivity and facilitating better cost control and risk management. Simply put, BPM helps companies to constantly monitor and continuously boost their operational efficiency.