Appnomic OpsOne 4.0 Bolsters On-Premise, Cloud Lifecycle Management
Appnomic Systems is updating its IT Process Automation (ITPA) platform to deliver more simplicity, automation, visibility and compliance capabilities. OppsOne 4.0 lets IT easily and better manage IT operations across legacy, private clouds and hybrid clouds. IDN speaks with Appnomic president of U.S. operations Ray Solnik.
Appnomic Systems is updating its IT Process Automation (ITPA) platform to deliver more simplicity, automation, visibility and compliance capabilities. OppsOne 4.0 lets IT easily and better manage IT operations across legacy, private clouds and hybrid clouds.
“As companies adopt more cloud, mobile and SaaS, they are also adding more complexity for tasks such as on-boarding, ticketing, provisioning and even end-to-end workflow and process automation. IT is looking for technologies to simplify or automate these hybrid environments, across domains and across on-premise and cloud environments,” Ray Solnik, president of Appnomic’s U.S. operations, told IDN.
“At Appnomic, our approach is help IT more intelligently leverage their on-premise and cloud infrastructure for optimal application performance and IT operations,” he added.
In line with these goals, Appnomic’s OpsOne 4.0’s add-ons focus on three key areas that will help IT operations “keep the lights on” for mission-critical and routine operations. In specific, OpsOne 4.0 adds:
1. Template-based “solutions packs” that match common enterprise-class environments
2. High-availability support features
3. Out-of-the-box integrations with service desk solutions
Template-Based Solution Packs. Appnomic’s OppsOne 4.0 new “solution packs” provide flexible templates that allow IT to quickly automate those business-critical activities that run across multiple domains or hybrid legacy/cloud systems.
“These solution packs are not just pre-canned content, but are fully functional, previously tested and deployed solutions,” Solnik said.
In specific, OppsOne 4.0 solution packs support:
- DR / BCP (disaster recovery/business continuity) processes
- Oracle database maintenance activities
- Application operations including access management, storage allocations
- Application stack functions (e.g. server health checks, remedial actions)
- Integration with LDAP, Microsoft Exchange and Microsoft Active Directory.
In fact, some 70% of all routine operational tasks can be automated with these templatized solutions, he estimated. For the rest, OpsOne lets customers configure (not code) their own process templates to meet unique needs.
Gartner Group analyst Ronni Colville noted that Appnomic’s flexible template approach will prove a benefit to ITPA adopters.
“The overall goals of IT process automation [ITPA] for companies are savings in time, savings in IT resources and improved availability,” Colville said in a statement. “Packaged content like solution packs is often where the savings are first seen when implementing an ITPA tool.”
High-Availability. OpsOne 4.0’s HA add-ons promise to improve SLAs, deliver 100% uptime, enforce compliance with internal and regulatory standards, and even comply with enterprise DR/BCP guidelines.
All this HA support comes in large part thanks to OpsOne 4.0’s new support for “active” and “standby” instances. “If the active instance goes down, the standby instance immediately takes over,” Manisha Arora, Appnomic’s vice president of Product Management, told IDN.
president of U.S. operations
We can bring existing automation scripts into our [script] repository and this allows us to reference those scripts that support a user’s processes and workflows,” Arora said. Further, Appnomic can locate variables that impact SLAs or performance and map those to its process workflows – all without changing any customer’s existing scripts. “This lets us show users how long it takes to run their processes, how many resources they need and even dependencies in their applications, and to easily resolve these issues.
OpsOne Lifecycle Management Features. The full OpsOne platform is designed to provide a full menu of lifecycle capabilities, Arora added. OpsOne includes:
• A workflow designer tool that provides a mechanism to document the process workflow (via configuration, not coding)
• An automation engine
• An integration and visualization framework which supports dashboards for debugging and monitoring workflow executions)
• Connectors or adaptors that enable tool-to-tool integration needed for cross-domain workflows
One enterprise customer is working with Appnomic to deliver its cloud customers more control. “Appnomic will implement OpsOne 4.0 in its managed services program with us to further assure responsiveness for end users and the continued high reliability we require. Flexibility in deployment, policy compliance, and operating cost reduction are imperative,” said Steve Nott, Senior Director of Information Technology at Cypress Semiconductor, in a statement.
Earlier this year, Appnomic released AppsOne 4.0, which added big data and machine learning to application performance monitoring. These new technologies feed AppsOne 4.0’s real-time analytics engine, which can make split-second correlations between application, infrastructure, configuration, policies, SLAs and dozens (if not hundreds) of other specifications. AppsOne 4.0 includes an OpsOne automation module for automated forensics and problem remediation.