eBook Explores Cloud for Voice over IP, Unified Communications 
Cloud VoIP for Dummies, a new ebook John Wiley & Sons Inc., explores how cloud computing is changing the communications technology such as Voice over Internet Protocol (VoIP) and Unified Communications. The ebook is co-published with Fonality, a provider of VoIP and contact center solutions.
Cloud VoIP for Dummies, a new ebook John Wiley & Sons Inc., explores how cloud computing is changing the communications technology such as Voice over Internet Protocol (VoIP) and Unified Communications. The ebook is co-published with Fonality, a provider of VoIP and contact center solutions.
The ebook explains how businesses can easily access new features while saving money and reducing complexity, according to Andy Cummings, Dummies Tech vice president and publisher at Wiley.
Download a free copy of Cloud VoIP For Dummies ebook
Cloud VoIP For Dummies discusses the evolution of VoIP and UC to the beginning of cloud computing, and drills down into specific ways how cloud is helping deliver advanced business communications. Each chapter includes a number of practical tips, as well as technical insight to help readers understand cloud VoIP.
VoIP calls are transmitted using the basic Internet Protocol (IP) architecture that makes up the fabric of the World Wide Web. The same IP infrastructure used for e-mails and IM chat sessions is now handling billions of phone calls globally every day. VoIP has evolved along with the Internet. It’s grown more efficient, continually achieving higher quality standards while opening up telecom features to small and mid-size businesses (SMBs) that used to be the sole domain of Fortune 500 companies.
This ebook covers the basics of VoIP, and how its structure has let it evolve to become one of today’s fastest-growing technologies.
Cloud VoIP for Dummies includes:
- Understanding VoIP Benefits
- Integrating It
- Leveraging OPEX and Saving CAPEX
- Accessing Your Communications Matrix from the Web
- Integrating Wireless Smartphones
- Management
- Eliminating CapEx
- Changing Voicemail to E-mail
- Tying Communications to CRM
With cloud’s advances, companies don’t have to invest in costly hardware, infrastructure or lengthy implementations, according to Fonality’s marketing officer Wes Durow. In fact, with cloud VoIP, adopters can cut costs by 50%, while users have access to communications services typically reserved for larger firms, he added.
